Why Us

Our field staff and office team work together to bring you our award winning service. From first contact you'll feel taken care of and confident that your needs are understood. We arrive dressed professionally with a friendly attitude and ready to work. Our knowledgable site foremen can answer any on site questions you have and you'll have peace of mind knowing our dedicated office staff is just a phone call away. 

Interested in how our quoting process works? We've added our step by step quote process to show you exactly how an experience with Atkinson Landscaping is made easy. Click on any of the steps 1-5 to learn more about it!

Step by Step Quote Process

1. First Contact

Your experience beings with a simple phone call or email. Phone calls are generally answered immediately while emails could take a few hours for a response (depending how busy the days is).

Our office will gather information about the type of service you're looking for. Then they will work with you to pick a suitable day for one of our estimators to visit you at a time of your choosing.

 

2. Estimator Visit

Our estimator arrives at your scheduled time, Ipad in hand and ready to work with you on the details. 

Once they are clear on the specifics, they will take a short on site work-video as well. This video outlines the work details discussed so both you and our team feel confident about the task at hand.

The work-video will be sent to you along with the prepared quote in the next step (example of a work-video).

 

3. Quote Preparation

Quote preparation is done directly by the estimator you met with so no details are missed. Depending on your needs, your quote can be broken down into separate line-items. This is great if you want to explore alternate options. Our estimator will then send the prepared quote proposal to you by email.

The email is clear and you need only accept the line-items you want to proceed with (see quote proposal example).

We encourage any back and forth dialogue needed so you get the specifics you want. Any follow up estimation visits are done free of charge if needed. We understand you may wish to modify the scope of work throughout the quote process. That's made that hassle free!

 

4. Scheduling

The moment you accept a quote, our office team begins the scheduling process. Depending on the type of service (one-time or ongoing), the work will be scheduled accordingly.

We can work with you to schedule days and times that fit your needs. Although please note that we do not work weekends.

Once your job has been scheduled it will be assigned to a site manager. The site manager will review the service details and assign a work team to carry it out. You'll receive an email from your site manger the week before the scheduled start day. The site manager will introduce themselves, confirm the service details and will serve as your liaison from this point on.    

 

5. Start

Your start day is here! Our team shows up at the scheduled time with everything they need to get started. The company trucks, blue Atkinson shirts and tan pants let you know who's arrived. Our staff is friendly and approachable.

The site foreman can answer any on site questions you have. Depending on the circumstance, the site forman may introduce themselves and the team when they arrive. 

Feel free you meet them when they arrive and discuss any particulars. The foreman receives the same work-video from the estimator as well as a detailed written work-order that outlines the service. 

From here the site forman, the site manager, and the estimator will all work together to ensure service is on track.

Guaranteed Quality Results

Get the job done the right way. We can't count the number of times we've be called in to fix the work of some other company. You'll have peace of mind that we stand behind our work and encourage our customers to share their experience.  

Sig Hupfauf
Sig Hupfauf
2023-09-05
Adam, John and Ben did a great job, it’s nice to have a crew that takes pride in their work, we are very happy with the results
Zaina T
Zaina T
2023-08-22
So, I live on a large corner lot with a decent sized yard. I’ve used Atkinson twice. The first time, the job was done well and there were no issues. Second time, they ripped up my Poppy flower bed that was clearly delineated and wrecked the grass. It’s now patchy and bumpy and very much a disaster. This was just before the heat wave, so I’m sure that didn’t help, but it is now a multi-thousand dollar project to try and fix and I’m incredibly bitter about it. I would not hire them again due to the lack of consistency in performance.
Mark Fettback
Mark Fettback
2023-08-04
Hunter & William did a great job they were quick and explained everything. Adam was the sales contact and from quote to invoice all items were detailed and done right away. Thank you for a job done great. Our retaining wall has never looked so good.
Merv Paraboo
Merv Paraboo
2023-07-06
Hunter and William are ultimate professionals! They transformed our yard into a spectacular livable area for the summer. They provided super friendly service and they were able to work around our large family. Much appreciated!!!
Natalie Paraboo
Natalie Paraboo
2023-07-06
William and Hunter did an amazing job on our backyard. Professional and respectful. They left the yard clean and ready for the kids to enjoy. I would definitely use this company again.
Sherri Lee
Sherri Lee
2023-06-12
Trystan provided go and beyond service by trimming unnecessary plants that are covering our front door areas.
Ashley Richard
Ashley Richard
2023-05-30
We just upgraded our landscaping at the front of our building and the team did an amazing job! Simon was wonderful to work with to help determine what would work best for our needs and Ben did an outstanding job overseeing the project! Thoroughly impressed!
Jae Yeong Bae
Jae Yeong Bae
2023-05-27
Very professional and friendly guys. John, Dawson, Travis, Mack and Benn did a great job helping planning the project with professional and brilliant ideas and carried out the job excellently. Will definitely again next summer for phase 2 of the project. Update: 2nd project was beautifully done by Hunter and Will. Thank you
Jo-Anne Rockwood
Jo-Anne Rockwood
2023-05-22
We are very happy with the renovations to our backyard. From our initial meeting through to the installation, our experience with Atkinson Landscaping was professional and responsive. David provided details of the proposal and kept our project within our budget. Hunter and Will were on-site doing the installation and were great to work with, making small adjustments as needed. There were a few small deficiencies after the job, and the crew returned to amend those in a quick timeline. Now we look forward to enjoying our beautiful new yard.

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